سياسة الاستبدال والإسترجاع

Return and Exchange Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange the product provided to him by the store within seven days from the date of receiving the product, and he does not have the right to exchange the product after the seven days have passed. 2- To exchange the product, the product must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before exchanging it to ensure its safety. The consumer bears the cost of shipping if he wishes to exchange the product, and in international exchanges, the consumer bears all shipping costs and the delivery of the product to the shipping company. In case of defects or errors, the consumer will be compensated. Return Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and retrieve the product provided to him by the store within seven days from the date of receiving the product, and he does not have this right after the seven days have passed. 2- To return the product, it must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs of the return process, and in the case of international returns, the consumer bears all shipping costs and the delivery of the product to the shipping company. In case of defects or errors, the consumer will be compensated.